1. Your customer is concerned about security on their Cisco Unity Unified Messaging installation. Which two

　　steps can they take to improve security? (Choose two.)

　　A. Install antivirus software.

　　B. Perform a nightly backup.

　　C. Keep voice-mail messages on the box.

　　D. Install Cisco Security Agent for Cisco Unity.

　　E. Isolate Cisco Unity behind a separate firewall.

　　Answer: AD

　　2. Some Cisco Unity Unified Messaging users complain that they cannot make a TRaP connection when

　　attempting to play and record messages through their desktops. What is a possible cause of this?

　　A. A firewall separates these users from Cisco Unity.

　　B. These users are not licensed for Unified Messaging.

　　C. These users need to have their Exchange mailboxes modified to allow access.

　　D. The Cisco Unity server does not have a sufficient number of Unified Messaging licenses.

　　Answer: A

　　3. You are attempting to manage subscribers on other Cisco Unity servers. When you attempt to connect, you are

　　denied access. What is the probable cause?

　　A. You can use only Terminal Services for this function.

　　B. You do not have permissions and must run the Grant Unity Access utility.

　　C. You cannot manage Cisco Unity servers located outside your dialing domain.

　　D. The Cisco Unity server you are attempting to reach has the Cisco Security Agent for Unity installed.

　　Answer: B

　　4. You are setting up VLANs for integration with IP telephony. Cisco Unity must reside on which VLAN?

　　A. on the same VLAN as the Cisco Unified CallManager

　　B. on the same VLAN as the messaging servers

　　C. In a voice-mail-only environment on the voice VLAN, in Cisco Unity Unified Messaging it does not matter.

　　D. The voice VLAN is preferable, but not mandatory.

　　Answer: B

　　TestInside 642-072

　　5. Refer to the exhibit. A company has a remote branch with 50 telephones. There are no hardware transcoders on

　　the routers.

　　With the configuration as presented, which statement is true about codec use on the Cisco Unity?

　　A. Cisco Unity should be set to use G.729a.

　　B. Cisco Unity should always use G.711 for messages.

　　C. Cisco Unity should use G.729a for messages and G.711 for prompts.

　　D. Cisco Unity codec must always be matched to Cisco Unified CallManager in centralized messaging

　　deployments.

　　Answer: A

　　6. Refer to the exhibit. Given the information shown and knowledge that hardware transcoders are installed on the

　　routers, which codec should be used by the Cisco Unity server for prompts and message record format?

　　A. G.711

　　B. G.726

　　C. G.729a

　　D. GSM 6.10

　　Answer: A

　　TestInside 642-072

　　7. You are asked to consult on a Cisco Unity installation at the customer branch location. Users have slow access

　　when they log on to Cisco Unity to retrieve their messages. At the branch location there are 2000 users on each of

　　the two Cisco Unity servers and two Exchange servers. The call traffic is relatively low. There is never a time

　　when all ports are busy on either Cisco Unity server. At headquarters there are two Cisco Unity servers, two

　　Exchange servers, and a domain controller/global catalog server.

　　How can you solve the issue at the branch location?

　　A. The Exchange Optimizer application should be run on both messaging stores.

　　B. An additional Exchange server should be added to the remote site.

　　C. A domain controller/global catalog server with name resolution should be added to the remote site for

　　authentication.

　　D. More fiber-optic-level bandwidth should be added between the Cisco Unity servers and the Exchange servers.

　　Answer: C

　　8. Which Cisco Unity component does VERITAS Backup Exec back up that the Cisco Unity Disaster Recovery

　　Tool does not?

　　A. routing rules

　　B. SQL database

　　C. operating system

　　D. off-box messages

　　Answer: C

　　9. A customer has Cisco Unity installed in a distributed call-processing configuration. At their remote location,

　　one of their two Cisco Unity Unified Messaging servers experiences a catastrophic failure. Your customer wants

　　to use the recent Cisco Unity Disaster Recovery Tool backup to restore the failed server user database to the

　　functioning Cisco Unity server.

　　What do you tell the customer?

　　A. This will work only if the user database does not exceed 7500 users on the functioning server.

　　B. This will work if all the user Exchange aliases are unique.

　　C. The Disaster Recovery Tool will restore only to the default Cisco Unity database.

　　D. VERITAS Backup Exec must be used in this scenario.

　　Answer: C

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　　10. Which statement about the DiRT backup is true?

　　A. It can be restored to a functioning Cisco Unity of the same software level.

　　B. It can be restored to a functioning Cisco Unity of an upgraded software level.

　　C. It can be restored to a Cisco Unity platform with only the operating system installed.

　　D. It can be restored to a Cisco Unity platform with the operating system and SQL installed.

　　Answer: A

　　11. The Cisco Unity Internet Voice Connector performs which task on incoming VPIM messages?

　　A. sets the address type to VOICE

　　B. converts the message to MAPI format

　　C. routes messages to the UOmni mailbox

　　D. converts voice attachments to the G.729a audio format

　　Answer: B

　　12. Refer to the exhibit. Company A deploys three Cisco Unity servers to provide messaging for their

　　headquarters. They recently acquired Company B, which has a networked Octel voice-mail system. Redundant

　　OC-3 WAN connections have been provisioned for IP connectivity between all locations. You must interconnect

　　the two voice-mail systems.

　　TestInside 642-072

　　What is the best location for deploying the Bridge server?

　　A. Site A

　　B. Site B

　　C. Site C

　　D. Site D

　　Answer: B

　　13. Refer to the exhibit. How many Bridge delivery locations must be configured in the Cisco Unity Bridgehead

　　server?

　　A. 1

　　B. 2

　　C. 3

　　D. 4

　　Answer: C

　　14. Refer to the exhibit. Your company needs to exchange voice messages with a supplier using VPIM. You are

　　asked to provide "dial by name" and you want to maintain your internal 5-digit dialing plan. You add VPIM

　　subscribers using a 5-digit extension and a 5-digit remote mailbox number. Because the voice-mail system of your

　　TestInside 642-072

　　supplier supports only blind addressing, they want to use the full DID number to send messages to you.

　　Which prefix should be configured in Cisco Unity server VPIM delivery location?

　　A. Cisco Unity Prefix=23

　　B. Cisco Unity Prefix=40823

　　C. Remote Cisco Unity Prefix=78

　　D. Remote Cisco Unity Prefix=91978

　　Answer: D

　　15. The Cisco Unity Voice Connector performs which task on an outgoing VPIM message?

　　A. sets the address type to VOICE

　　B. converts the message to MAPI format

　　C. stores the message in the VPIM mailbox

　　D. converts the outgoing message to G.726

　　Answer: D

　　16. The Interop Gateway service is configured to run on which server or servers in an interoperability scenario?

　　A. IBM Lotus Domino server or servers with Cisco Unity users

　　B. all Cisco Unity servers in the IBM Lotus Domino configuration

　　C. the Cisco Unity Bridgehead server in the IBM Lotus Domino configuration

　　D. IBM Lotus Domino servers where the DUC is installed

　　Answer: C

　　17. Refer to the exhibit. Which Cisco Unity deployment model is shown?

　　TestInside 642-072

　　A. centralized call processing, distributed messaging

　　B. centralized call processing, centralized messaging

　　C. distributed call processing, decentralized messaging

　　D. localized call processing, localized branch messaging

　　Answer: A

　　18. Refer to the exhibit. Which Cisco Unity messaging model is shown?

　　A. branched messaging

　　B. clustered messaging

　　C. centralized messaging

　　D. distributed messaging

　　Answer: C

　　19. A customer maintains a wholly centralized Exchange messaging environment in a single data center located in

　　Denver. The customer has a distributed Cisco Unified CallManager environment consisting of three separate

　　clusters. These clusters support the Denver data center plus three large remote sites in Colorado Springs, Boulder,

　　TestInside 642-072

　　and Montrose. The customer plans to move from their centralized 10-year-old legacy voice-mail system to a Cisco

　　Unity Unified Messaging system.

　　Given the customer topology for call processing and messaging, what is your recommendation?

　　A. You recommend centralized and distributed Cisco Unity servers.

　　There are many choices available to you because of the inherent call processing flexibility built in to a pure

　　Cisco Unified CallManager design.

　　You recommend a hybrid solution to demonstrate to the customer the flexibility of the product.

　　B. You cannot provide an initial design at this time.

　　The customer need for three Cisco Unified CallManager clusters has brought the design process to a standstill.

　　Tell the customer to fully collapse the Cisco Unified CallManager clusters for Cisco Unity to fit into their

　　environment.

　　C. You recommend centralized Cisco Unity systems.

　　Cisco Unity must reside as close as physically possible to the message stores it will be servicing.

　　Also, since Cisco Unity servers are capable of servicing more than one Cisco Unified CallManager cluster, you

　　offer a centralized messaging and distributed call-processing design.

　　D. You recommend distributed Cisco Unity systems.

　　Cisco Unity must reside as close as physically possible to the Cisco Unified CallManager clusters, and Cisco

　　Unity servers must maintain a one-to-one relationship to the number of Cisco Unified CallManager clusters in

　　the design.

　　At a minimum you must provide a three Cisco Unity solution and the three solutions must be distributed to

　　physically mirror the layout of the Cisco Unified CallManager topology.

　　Answer: C

　　20. Refer to the exhibit. Which type of Cisco Unity deployment model is shown?

　　TestInside 642-072

　　A. The exhibit does not show a valid model combination.

　　B. centralized call processing, distributed messaging

　　C. distributed call processing, distributed messaging

　　D. localized call processing, localized branch messaging

　　Answer: A

　　21. Refer to the exhibit. Which messaging deployment model is shown?

　　A. branched messaging

　　B. distributed messaging

　　C. clustered Exchange messaging

　　D. This is not a supported message deployment model.

　　Answer: D

　　22. You are designing a Cisco Unity voice-mail-only solution to allow all outside callers at any of the 14 different

　　company offices to locate any of the 7500 users by simply spelling the name of the user via the touch-tone

　　telephone keypad in an Automated Attendant conversation. Each office has a different voice-mail system that you

　　will replace with the new Cisco Unity solution. Each office also has a separate telephone system. The telephone

　　systems come from various manufacturers. Users dial individual 10-digit phone numbers to reach each user. There

　　is no telephone networking between offices. Many of the telephone systems will not allow conferencing and have

　　a limited number of trunks for each office. The customer is not willing to change the telephone system structure at

　　this time.

　　Which solution best meets the customer needs?

　　A. This can be done with VPIM, which is an industry standard that allows different telephone systems to integrate

　　over the Internet.

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　　B. This can be done with the optional Cisco Unity PBX conference feature that allows transfers between different

　　PBXs by using the Intel Dialogic voice cards installed in all Cisco Unity servers.

　　C. You can network the Cisco Unity systems together for subscriber-to-subscriber messaging, but to fulfill the

　　requirements they want for Automated Attendant transfers between offices, they need to change to a networked

　　telephone system solution.

　　D. Create a new forest/domain and add one Cisco Unity server at each office. All Cisco Unity systems are member

　　servers in the forest/domain and are provisioned for the number of users at that site. On one Cisco Unity server a

　　dialing domain is created and all other Cisco Unity servers join that dialing domain. The directory handler search

　　scope is set to that dialing domain.

　　Answer: C

　　23. Your customer has 1200 users. The users are spread evenly across three routing groups in one Exchange 2000

　　organization. Each routing group is in a different geographical location within a single phone system. You need to

　　configure a voice-mail-only solution with a plan to migrate to unified messaging. They must have the ability to

　　send an all-employee message to one distribution list and have the Automated Attendant search for all users by

　　name regardless of the location.

　　Which configuration meets the customer requirements?

　　A. a new forest/domain with one Cisco Unity system in each new Exchange routing group

　　B. a new forest/domain with three Cisco Unity systems in each new Exchange routing group

　　C. a new forest/domain with one Cisco Unity system in the existing root Exchange routing groups

　　D. There is no Cisco Unity solution that fits this Exchange 2000 configuration.

　　Answer: A

　　24. Your customer has a requirement of a voice-mail-only system with redundancy/failover to service their 10,000

　　users in locations across Europe. They plan to create a new forest/domain for the Cisco Unity installation with

　　Exchange servers for off-box message storage. They plan to install one Cisco Unity server with failover in

　　Frankfurt, Berlin, and London. Telephone traffic at the London location at times exceeds the current Cisco Unity

　　port capacity. They plan to use the failover server in London for overflow capacity.

　　What do you tell the customer?

　　A. This will work as planned.

　　B. They need to purchase the license pooling feature.

　　TestInside 642-072

　　C. They need to install a second Cisco Unity server set in London.

　　D. This will work if the SQL port synchronization feature is enabled.

　　Answer: C

　　25. Your customer developed a preliminary Bill of Materials for a Cisco Unity voice-mail-only installation for

　　their two locations. They will create a new forest/domain (VM.com) and use off-box Exchange message stores.

　　Their Bill of Materials shows two Exchange servers and two Cisco Unity servers. They plan on using the domain

　　controllers/global catalog servers in their existing domain for authentication.

　　What do you tell the customer?

　　A. Cross-box authentication must be enabled on the Cisco Unity server.

　　B. The Bill of Materials is accurate.

　　C. A domain controller/global catalog is needed in VM.com

　　D. The customer should use on-box Exchange message store.

　　Answer: C

　　26. Refer to the exhibit. The exhibit shows a voice-mail-only installation plan. Does this plan meet Cisco Unity

　　best practices?

　　A. Yes.

　　B. No. You must add Cisco Unity and associated resources for the Boston location.

　　C. No. The Manhattan site requires another Cisco Unity server for the second Exchange server.

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　　D. No. A DC/GC is required in Manhattan.

　　Answer: D

　　27. You are developing a plan for a Cisco Unity Unified Messaging installation for a customer. The customer

　　messaging infrastructure consists of three Exchange administrative groups. The total number of Cisco Unity users

　　will not exceed 5000.

　　Based on only the information provided, how many Cisco Unity servers will you propose?

　　A. 1

　　B. 2

　　C. 3

　　D. 5

　　Answer: C

　　28. Your customer is concerned about the increase in storage space required for their users messaging inboxes

　　with the installation of Cisco Unity Unified Messaging. Which codec or software can be used to minimize storage

　　requirements?

　　A. G.711

　　B. G.726

　　C. Exchange Optimizer

　　D. G.729a

　　Answer: D

　　29. Which is not a consideration when planning for capacity on the Cisco Unity servers?

　　A. Cisco Unity platform overlays

　　B. Authentication logon sessions

　　C. Auto Attendant usage

　　D. TRaP usage

　　Answer: B

　　30. The storage of a 60-second Cisco Unity voice-mail message in Exchange using G.711 codec will require

　　approximately how much message space?

　　TestInside 642-072

　　A. 480 KB

　　B. 60 KB

　　C. 1 MG

　　D. 180 KB

　　Answer: A

　　31. Your customer has asked you about changes necessary to their circuit-switched PBX to accommodate the

　　upcoming Cisco Unity Unified Messaging installation. Their telephone system will use a PIMG integration to

　　Cisco Unity. Other than possibly requiring software reconfiguration on the telephone system and the installation

　　of the PIMGs, what do you tell the customer?

　　A. The telephone system requires enough analog line cards to support the gateway units.

　　B. Voice boards must be installed in the Cisco Unity platform.

　　C. The gateway must be physically close to the Cisco Unity for the RS-232 cable to reach.

　　D. Digital phone ports are required in the telephone system to support the gateways.

　　Answer: D

　　32. Your customer requires you to provide a Cisco Unity voice mail only solution today, with a planned migration

　　path to Unified Messaging in the next year. They have an existing Windows 2000 and Exchange 2000

　　configuration that supports 12,000 users. At this time they do not allow the Windows Active Directory schema to

　　be modified.

　　How can you best meet the customer requirements?

　　A. Install two Cisco Unity servers in the existing Win2K domain and import the users.

　　B. Install four Cisco Unity servers in the existing Win2K domain and import the users.

　　C. Create a separate forest/domain with new servers provisioned for the 12,000 users and use the same Exchange

　　alias naming convention.

　　D. Create a separate forest/domain with new servers provisioned for the 12,000 users and use a separate Exchange

　　alias naming convention so there are no overlapping GUID issues.

　　Answer: C

　　33. You are planning to deploy a voice-mail-only solution with a migration path to Unified Messaging. You are

　　establishing Cisco Unity in your own forest/domain. What is the Cisco Unity best-practice recommended

　　TestInside 642-072

　　Exchange alias naming convention?

　　A. Lastname.Firstname

　　B. Firstname.Lastname

　　C. Match what already exists or is planned.

　　D. anything except what already exists or is planned

　　Answer: C

　　34. Fred@Companyname.com is an email alias for a user at a site where only Cisco Unity voice mail will be

　　installed. The company intends to move to Unified Messaging within the year. They have decided to add Cisco

　　Unity as a member server in the existing forest/domain for the company.

　　What, if anything, needs to be changed or added concerning the Fred@Companyname.com email alias with the

　　installation of the voice-mail-only system?

　　A. A new account, Fred@vm-Companyname.com, should be added.

　　B. A new account, VM-Fred@Companyname.com, should be added.

　　C. A new account, Fred @vm-Companyname.com, should be added and hidden in the global address book.

　　D. A new account, VM-Fred@Companyname.com, should be added and hidden in the global address book.

　　Answer: D

　　35. The Grant Unity Access utility is used when subscribers have authentication issues using the Cisco Unity

　　Inbox in which Cisco Unity configuration?

　　A. all Unified Messaging configurations

　　B. all voice-mail-only configurations

　　C. voice-mail-only configurations when Cisco Unity is installed in the existing forest/domain

　　D. voice-mail-only configuration when Cisco Unity is installed in a new forest/domain

　　Answer: C

　　36. Cisco Unity is installed in a voice-mail-only configuration using the existing messaging infrastructure. The

　　customer is now ready to move to Unified Messaging. Which utility can move the attributes of the voice-mail

　　boxes?

　　A. Bulk Import utility

　　B. Move User Data tool

　　TestInside 642-072

　　C. Migrate Subscriber Data tool

　　D. Grant Unity Access utility

　　Answer: C

　　37. Your customer has a Cisco Unity voice-mail-only configuration that has been installed in its own new

　　forest/domain. The customer is ready to migrate to Unified Messaging. Which Cisco Unity utility will move the

　　user mailboxes?

　　A. Migrate Subscriber Data

　　B. Bulk Import Utility

　　C. Dump Subscriber Data

　　D. Disaster Recovery Tool

　　Answer: D

　　38. Your customer has Cisco Unity installed in a voice-mail-only configuration. Some users want to have the

　　ability to check their voice-mail messages from their desktops and do not want to wait until the Unified

　　Messaging migration to do so. Which two options can you offer them? (Choose two.)

　　A. Viewmail for Outlook

　　B. Unity Message View for Exchange

　　C. IMAP 4 connectivity

　　D. Unity Message Monitor

　　E. Unity Inbox

　　Answer: CE

　　39. You have completed the low-level design definition document. What is the next document step in the process?

　　A. logical site survey

　　B. physical site survey

　　C. implementation plan

　　D. Bill of Materials

　　Answer: C

　　40. During the presales phase of the design process, which design template do you use to ensure you understand

　　TestInside 642-072

　　the customer goals?

　　A. customer expectation validation

　　B. customer feature and function list

　　C. customer requirements verification

　　D. customer needs statement

　　Answer: C

　　41. You have completed the preliminary high-level design template. What is the next step in the design process?

　　A. Create a Bill of Materials.

　　B. Create an implementation plan.

　　C. Create the job task assignment.

　　D. Create the preliminary low-level design.

　　Answer: A

　　42. You and your customer have completed the Cisco Unity usage analysis, physical site, and logical site design

　　templates. What should be your next step?

　　A. Create the network requirements document.

　　B. Create the high-level design.

　　C. Create the Bill of Materials.

　　D. Create the low-level design.

　　Answer: B

　　43. You are beginning the Cisco Unity design process with your customer. Which worksheet template do you use

　　first?

　　A. initial customer requirements

　　B. preliminary customer requirements interview

　　C. external customer requirements

　　D. internal customer requirements

　　Answer: D

　　44. The customer is replacing their voice-mail system with a Cisco Unified Messaging system. They have 1400

　　TestInside 642-072

　　employees at their headquarters location, and 800 employees spread out over 80 branch locations. They have

　　recently deployed a Cisco Unified CallManager cluster at the headquarters location that provides centralized call

　　processing for the branch locations.

　　The customer has an existing phone system that will be phased out slowly, but for now they need one voice-mail

　　system to support both the existing phone system and the Cisco Unified CallManager. The existing voice-mail

　　system is used for both voice mail and Auto Attendant functions. The existing system has 36 ports.

　　Thirty-two ports are used for Auto Attendant and voice mail. The last four are used for dial-out notification. The

　　Auto Attendant provides outside callers with a menu of options that allows their call to be routed to a department.

　　While each subscriber greeting is played, the caller is offered the option to "press 1 to page this person now."

　　The old voice-mail system would then ask the caller to enter the number at which the caller can be reached and

　　then page the subscriber with that number. The caller can press 0 and be routed to the operator for that department.

　　When a caller chooses either the sales or the service department, the caller is sent to a queue for the next available

　　person in that department. Managers can also modify the Auto Attendant greetings to play different prompts by

　　dialing into the main Auto Attendant number.

　　What are two major concerns that need to be analyzed prior to the deployment of the Cisco Unity Unified

　　Messaging system? (Choose two.)

　　A. model and version of the existing phone system

　　B. Cisco Unity cannot queue callers for a busy extension.

　　C. Auto Attendant greetings cannot be changed over the phone.

　　D. The paging feature described is not available with Cisco Unity.

　　Answer: AD

　　45. You are working with a new customer to define which features they require and to compare that to which

　　features Cisco Unity 4.2 can provide. You have defined that they require:

　　Select the two statements below that are correct. (Choose two.)

　　A. They will need two Cisco Unity servers because Cisco Unity will not support 96 ports on one server.

　　B. They will need two Cisco Unity servers because Cisco Unity supports only 96 ports on one server if the

　　TestInside 642-072

　　integration is with Cisco Unified CallManager.

　　C. Cisco Unity works with all Avaya telephone systems.

　　D. You will include failover as part of your design.

　　E. You will include Cisco Unity Inbox licenses as part of your design.

　　Answer: BD

　　46. Company A sells wireless communications services to customers throughout the eastern United States. In 1999,

　　Company A acquired a smaller wireless communications company, Company B. Company B provides similar

　　services to Company A in the New England area. Company A has its headquarters in Dulles, Virginia (3253

　　employees) and its branch offices are located in Richmond, Virginia (1131 employees), Baltimore (748

　　employees), Washington, D.C. (442 employees), Philadelphia (115 employees), and Trenton, New Jersey (26

　　employees). Company B has its headquarters in New York City (414 employees), and its branches are in Boston

　　(212 employees) and Providence, Rhode Island (89 employees). Company A will be implementing a centralized

　　Cisco Unity deployment. When customers call an employee, the company wants to provide quick service on those

　　directory lookups.

　　Which implementation does the best job of delivering the service?

　　A. Buy a Platform Overlay 3 server with extra memory and processor speed to provide the quickest service.

　　B. Build a directory handler for each office; put each subscriber in a distribution list for that office; make that list

　　limit the directory handler search; build an introductory call handler from the opening greeting that provides

　　one-key dialing to each of the offices.

　　C. Build multiple directory handlers that break the company population into groups arranged alphabetically by last

　　name; make four groups as equal as possible in size; build an introductory call handler from the opening greeting

　　that provides one-key dialing to each of the four groups.

　　D. Build two directory handlers: one for Company A, and one for Company B; add subscribers to the appropriate

　　subscriber template and use that template to limit the directory search; build an introductory call handler from the

　　opening greeting that provides one-key dialing to each of the directory handlers.

　　Answer: B

　　47. Your customer has stated that they need a Unified Messaging solution that will provide unified messaging for

　　3000 users in one office in Peru and voice mail for an additional 2000 traveling salespeople throughout North and

　　South America. The telephone infrastructure is a large Cisco Unified CallManager cluster and all voice-mail

　　TestInside 642-072

　　storage is in the main office. When a caller is identified as a particular user, the Cisco Unity system must speak to

　　them in the caller's language.

　　To find out if you can meet these requirements, what initial information would you need to gather?

　　A. which mailstore they are using, how many languages and which languages they need Cisco Unity to speak

　　B. which telephone numbers they are using to call voice mail, and how many languages they need Cisco Unity to

　　speak

　　C. which mailstore they are using and what language they need Cisco Unity to speak

　　D. which mailstore they are using and on what type of servers they have the mailstore loaded

　　Answer: A

　　48. Place the following steps in the proper design process order:

　　A. 3 4 1 5 2

　　B. 1 2 4 3 5

　　C. 5 3 4 2 1

　　D. 1 5 2 4 3

　　Answer: A

　　49. Your customer has two locations with different messaging infrastructures. How would you gather the specific

　　information needed to create a good design?

　　A. Perform the physical site and logical site survey.

　　B. Perform the messaging and telecommunications interviews.

　　C. Redefine for the customer how both sites will function after you implement your design.

　　D. Treat each site separately and provide a separate solution for each.

　　Answer: A

　　50. A customer is seeking proposals to replace their voice-mail system with a Unified Messaging system, which is

　　TestInside 642-072

　　to be coordinated with their Exchange 2003 rollout. They have 2000 employees at their headquarters location, 800

　　employees at their data center, and 1000 employees at their 80 branch locations. Headquarters has redundant OC-3

　　connections to the data center and is using a Nortel PBX. They have recently deployed a Cisco Unified

　　CallManager cluster at the data center, which provides centralized call processing for the branch locations. The

　　Unified Messaging system must provide call answering and MWI for the IP phones and the existing Nortel PBX.

　　The customer has a corporate policy that all server resources must be located at the data center when possible.

　　Your preliminary design calls for a Cisco Unity server at the data center that will integrate with the new Exchange

　　2003 servers to provide unified messaging for all employees.

　　Which two should be included in your preliminary design to make this a Cisco-supported design? (Choose two.)

　　A. Cisco Unity server at headquarters

　　B. Active Directory forest dedicated for Cisco Unity

　　C. Partner Exchange server at headquarters

　　D. Active Directory server dedicated for Cisco Unity

　　E. Global Catalog server dedicated for Cisco Unity

　　Answer: AC